Document Submission Requirements:
A list of required documentation can be found on Section C of your claim form or claim summary. This document is sent as an attachment on the email you received after creating your claim. When submitting, keep in mind the following:
- Uploads must be a standard PDF, TIF, PNG or JPG file type.
- Individual files must not exceed 10MB.
- Individual files must be greater than 1 byte.
- Uploaded file names must not exceed 100 characters and must only contain letters, numbers, dashes and underscores.
- Documents must not be password protected.
- Before uploading your image, please make sure the image is cropped to fit the document. Any non-essential portion of the image such as a white background from a scanner should be trimmed away.
- Certain claims require original documents in order to process and therefore cannot be uploaded to the website. Refer to your claim form to determine if your claim requires original documentation. If you are unsure, please contact us.